FREQUENTLY ASKED QUESTIONS
Click this LINK, fill up the form, attach the needed documents (if required), and wait for the email response of the Student Records Assistant (SRA) who will guide you throughout your document request including payment process.
It will depend on which type of Document you requested. 3-5 working days for certificates, 10-15 working days for TOR, 3-4 weeks for Diploma and CHED-CAV. Processing time will start upon submission of proof of payment to the SRA-in-charge
You will receive an email message informing you that your requested document/s are ready for release. You may also check the status of your request HERE.
Your document/s can be sent to you via mail / courier upon request to your SRA.
OUR Live Chat Support Services via (FB Messenger)
You may view our live support services below. OUR Chat support is only available Monday - Saturday from 8:00am to 4:00pm (GMT+8)
Document Request Inquiries or Check the Status of my Records/Clearance